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Security IssuesbetterMD.net utilizes leading-edge encryption technology, aggressive monitoring procedures and strictly enforces operational security measures to safeguard against inappropriate access, modification or tampering with the betterMD.net website and all associated components of our network.betterMD.net places the utmost importance on the security of patient and provider records. Whenever you submit or modify information at betterMD.net, we will send such information over the Internet using Secure Socket Layer, version 3 (or other later versions) ("SSL") encryption technology. The information submitted to betterMD.net will be stored at our secure Internet Service Center. This facility is located in Reston, Virginia, USA, and consists of 33,000 square feet of raised floor space, and provides the highest levels of security, monitoring and backup systems. Security systems include 24 hour-a-day video recording and on-site security personnel. Backup power sources are provided by uninterrupted dual battery and generator backup systems with a three-day fuel supply available on-site.
We enforce a strict code of conduct for betterMD.net employees, and access is limited on a Internal Security ProceduresAccess and permissions within our network are governed by an authentication and rules-based schema. Employees must have the appropriate username and password to gain entry to the system. Once access to the system is gained these employees only have permissions that they have explicitly been granted or permissions that they inherit as a member of a pre-defined group.In addition to network access, physical access to restricted locations is strictly monitored, logged and enforced. User Security ProceduresUsers of the betterMD.net website (patients and providers) choose username and password combinations at the time of registration, and all future access to their personal information and applications are accessed in a manner similar to the procedure outlined in our "Internal Security Procedures."Users are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to their betterMD.net password or account. It a user's sole responsibility to (1) control the dissemination and use of usernames and passwords; (2) authorize, monitor, and control access to and use of their account and password; (3) promptly inform betterMD.net of any need to deactivate a password; (4) immediately inform betterMD.net of a suspected breach of security. Reporting betterMD.net Security BreachesReport any suspected security problems to abuse@betterMD.net or contact:
Security Officer 608-754-7339
for more information: info@betterMD.net
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